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Requirements and Procedures
Mountain riding can present many different riding conditions. This is not a service for novice riders or a venue to learn how to properly operate a motorcycle!
It is important that customers considering renting one of our motorcycles are in reasonable physical condition and are accustomed to riding a motorcycle in various conditions. We take the safety of our clients very seriously!
Be prepared for temperatures between 10 and 35 degrees Celsius. We recommend that both riders and passengers bring good warm clothing and rain gear. Rocky Mountain Motorcycle Holidays has some riding equipment available, let us know in advance and we will make the necessary arrangements.
Our motorcycles are fully insured including $5 million 3rd party liability coverage. A $3,000.00 maximum deductible will apply depending on the model. This exludes medical and personal accident insurance.
If you have any questions or concerns, just ask!
Due to the nature of the sport of motorcycling, Rocky Mountain Motorcycle Holidays takes the following requirements very seriously:
- All riders must have a valid motorcycle drivers license.
- International drivers license recommended for those not printed in English or French.
- International customers may require both international and their national license for motorcycles.
- A minimum of two years & 10,000km riding experience is highly recommended.
- Both riders and passengers must wear a DOT, ECE or Snell approved helmet and protective eyewear at all times on the motorcycle.
- Riding gloves and proper footwear are required.
- All riders must be at least 21 years old.
- The use of drugs and/or alcohol is strictly forbidden while riding.
- RMMH reserves the right to refuse rental to a customer who does not have in their possession these requirements.
- All riders must be comfortable riding in a variety of weather and road conditions including rain, twisty mountain roads, switch backs and the possibility of gravel or debris on the pavement.
- All riders must be comfortable operating a large displacement modern motorcycle.
- Riders with passengers must have prior experience riding in the above mentioned conditions with a passenger aboard.
- All riders must consistently ride within their own skill and comfort levels.
- The customer must posses the basic required skills to operate the motorcycle.
- RMMH reserves the right to refuse rental to a customer who does not have or appear to posses the adequate skill for any given motorcycle.
Booking
With your signature on the booking form you accept these Terms and Conditions as a binding contract between RMMH and you, the participant. RMMH cannot accept any rental participant without a duly signed booking form. Please read the Terms and Conditions carefully. A reservation is made in your name once we receive a completed Rental Registration Form and the appropriate deposit.
Payment of the rental charges in full is required upon the completion of the rental and subsequent inspection of the hired motorcycle . Every operator of a motorcycle rented by RMMH is required to accept and sign a release and waiver form of rights before the rental begins. RMMH cannot accept any rental participant without a duly signed release and waiver form. A copy of the release and waiver form can be provided by ahead of time upon request. All customers will have to sign a Liability Waiver before taking the holiday. Riders who are signed on contract are the only persons allowed to operate the rented motorcycle or motorcycles.
Motorcycle Rental & Self-Guided Tours
All rentals come with a 300km per day limit - $0.25 for each additional kilometer. Insurance is included in the rates above. A 12% Sales Tax will be added to all rental charges. All guests who book a self-guided tour or rental with RMMH are required to sign a rental agreement and waiver of liability form with a $2500 - $3000 CND security/damage deposit depending on the model of motorcycle. A credit card or cash deposit is mandatory to rent a bike from RMMH.
A $500 deposit is required by credit card at the time of booking to secure the rental 30 days in advance. This deposit secures an available motorcycle for the period of time agreed upon by both RMMH and the renter. An additional $2000 - $2500 (depending on the model of motorcycle) is due by credit card at the time of pick-up to account for the remainder of the security deposit. If a reservation is made less than 30 days in advance, the entire balance of the security deposit will be charged at the time of booking. The rental fee will charged to the customer and is due upon the safe return of the motorcycle. At which time the security deposit will be refunded after an inspection of the motorcycle for damage has been completed and both parties are satisfied. Single day reservations are pre-paid in advance for the full amount.
The safety/damage deposit ($2,500.00 - $3,000.00 CND depending on the model) has to be authorized on a credit card prior to RMMH handing over the keys to the motorcycle - i.e. beginning of the rental period. The safety deposit will be held and not processed until the undamaged motorcycle is returned and is deemed to be in acceptable condition, at which time the safety deposit will be refunded. RMMH reserves the right to adjust the amount of this safety deposit and deductible without notice. The rental period is not interrupted or forfeited due to the inability of a renter to ride or for any other reason. During the rental RMMH is not obliged to replace a damaged motorcycle.
The majority of the rental motorcycles are BMWs and Triumphs. The pictures of the motorcycles in this catalog or website do not always represent the exact version of the motorcycles provided. Most of them have luggage cases, some have backrests. Please ask our agent if you need more detailed information. RMMH reserves the right to substitute the motorcycle confirmed to its rental customers. RMMH strives to ensure that all participants ride the motorcycle they are confirmed on and is very proud of their record of doing so. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, mechanical failure, collision damage and theft.
RMMH is not responsible or liable for any accidents. Furthermore, it is agreed and understood that RMMH are not the guardians of any customer's safety and they, individually or collectively, cannot be held liable in any way for any occurrence in connection with the operation or the client's participation in connection with the rental, which might result in injury, death or other damage to the client, his property, or his family, heirs, or assigns. RMMH is not responsible or liable for a delay occurring from the manufacturer's failure to deliver the motorcycle on time.
Cancellations & Refunds
All cancellations must be followed up in writing either by e-mail to .(JavaScript must be enabled to view this email address), fax or letter mail at Contact Us. Cancellations prior to 30 days of reservation are subject to 50% of the deposit. Cancellations within 30 days of reservation are subject to 100% of the deposit. No exception to this policy can be made for any reason. Date changes to a confirmed reservation are subject to a possible administration fee. All cancellation fees and/or deposits can be applied to future rentals. Cancellations due to insufficient rental requirements are the renters responsibility and are subject to full rental charges. Trip cancellation insurance is strongly recommended.
Miscellaneous
Fares quoted in any RMMH marketing or promotional material are those in effect at time of printing. If cost factors, including but not limited to hotels, meals, motorcycles, insurance, international currency fluctuations etc., dictate the need for fare increases, RMMH may do so at any time prior to 60 days before departure. RMMH discounts only apply to direct bookings, not those done through an agent or RMMH representative. Discounts offered by RMMH cannot be combined with other existing discounts.
RMMH reserves the right to correct printing errors or calculation mistakes at any time.
RMMH recommends that guests take out adequate travel, health and accident insurance as well as trip cancellation insurance with our agents.
Photos and videos produced by RMMH or its representatives on tour are the property of RMMH. The copyrights rest with RMMH. RMMH can use all such material for advertising and marketing purposes, including images in which individual tour members can be recognized, without any charge from the tour member arising for RMMH for this use of material. Guests who submit photos to RMMH either by e-mail, mail or uploaded directly to our photo gallery have automatically agreed to allow the use of such photos by RMMH for advertising and marketing purposes in doing so.
RMMH assumes no responsibility for loss, theft or damage to personal property of our rental participants during the rental period as a result of our service.
RMMH strives to schedule its tours at a time of the year when the weather in the touring area is usually pleasant for motorcycling. Many tours pass through areas where weather conditions can change very fast and significantly. RMMH cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
We are enthusiasts, who like you, believe there is no better way to immerse yourself in the local scenery and culture than from seat of a motorcycle.
We know Western Canada extremely well and are therefore well qualified to answer your questions. Please do not hesitate to ask us anything on your mind. It is one of the keys to making your holiday a profound success.
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